Money transfers from bank to bank will always incur some charges. When making payment via Bank or Wire transfer, please check with your local bank on the ...

Refunds issued will normally take between 24 hours and up to 14 working days until the funds are reflected back into your account. We will notify the paymen...

  Payment success but order appears as Pending Contact the card issuer OR login to your banking account to confirm whether the payment has been deducted....

Simply login to your OffGamers account, visit your Order History page and click on view to keep track of the status of your order. All communication remarks...

Once your order has passed our verification process you should receive an order confirmation e-mail, within 30 minutes of placing the order. You may check y...

If you were to encounter this error in the payment checkout page, please : i) Click on your OffGamers account icon on the right side of the screen. A dro...

You are required to verify your telephone number through our automated phone verification process. Our operators could call you for a one-time phone ve...

 Yes, most debit cards are generally accepted via the payment gateways provided by our website. You may contact your debit card issuer for more information.

1. Login to your OffGamers account and click on your profile icon.  2. Click on "View Orders". Please note that the code will only be availabl...

Whenever we received a CDK case with the correct information, that includes 2 screenshot, one showing the error message and the other one the code from our ...