Getting Started

All your questions to begin your experience with us!

How to sign up an account?
Signing up is really simple! 1. Go to www.offgamers.com. Click on "Human Icon" at the top right of the page and click sign up. 2. ...
Mon, 21 Aug, 2023 at 8:11 AM
How to sign-up for an OffGamers account after using Facebook Connect for first time login?
You are not required to sign up for a new account. All you have to do is, reset your password by entering your Facebook email address that you used on your ...
Wed, 11 May, 2022 at 10:57 PM
Membership Tier System
Thank you for signing up as an OffGamers member. We would like to extend our heartfelt welcome to you and hope that you will have a very enjoyable and pleas...
Sat, 8 Apr, 2023 at 2:43 AM
Account Security
What is Unauthorized Access? Unauthorized access is the use of your OffGamers account without your knowledge and consent. The unauthorized recovery of your...
Wed, 4 Nov, 2020 at 10:05 AM
How do I change my old mobile number to a new mobile number?
1. Select the "Manage Profile" tab on the side menu, then click on the "Security" option, and "Expand". 2. Fill the...
Wed, 23 Aug, 2023 at 1:04 PM
I forgot my password, what should I do?
1. If you have forgotten your password, click on "Forgot Password?" to reset your password. 2.  Select the method that you wish to use to...
Fri, 1 Sep, 2023 at 11:24 AM
I did not receive SMS or email One-time password (OTP). What should I do?
Please perform some checks before requesting OTP again: 1. Ensure you have good network coverage. 2. Check your spam setting/block sender / blacklisted...
Fri, 11 Aug, 2023 at 3:19 PM
One-Time Password (OTP) FAQ
What is the purpose of OTP verification? OTP verification is a security feature that provides an additional layer of protection against potential unauthor...
Fri, 18 Aug, 2023 at 12:23 PM
How do I check the status of my order?
Simply login to your OffGamers account, visit your Order History page and click on view to keep track of the status of your order. All communication remark...
Wed, 27 Mar, 2019 at 2:49 PM
What to do if the OTP did not arrive at my mobile phone?
If the OTP is requested when you are verifying your mobile phone number for the first time: Double-check the mobile phone number entered into the phone n...
Fri, 18 Aug, 2023 at 1:08 PM