FAQ
One-Time Password (OTP)
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Thu, 15 Nov, 2018 at 5:04 PM
No shipping required. The code will be delivered into your OffGamers account once your purchase has been completed. Click here to access your Buy Histor...
Mon, 4 Nov, 2019 at 1:43 PM
As we are unable to test-redeem each code provided by the supplier prior to order delivery, kindly try the following methods if you encounter a problem rede...
Wed, 13 Sep, 2023 at 9:42 AM
There are 2 types of Pre-order: 1) New Game Pre-order 2) The product was out of stock but opened for pre-order. For new game pre-order, it is gene...
Tue, 17 Jul, 2018 at 4:14 PM
In the event that the desired product is unavailable, it would help to find out if there are other alternative products that can be used instead. Once you...
Fri, 15 Feb, 2019 at 7:46 AM
It is recommended that you would have to register and verify your mobile phone number if you would like to make a purchase using your credit card or PayPal....
Tue, 17 Jul, 2018 at 4:23 PM
There are few possibilities as to why you did not receive your code/order. Kindly refer the link below: Pending orders, why does it occur? What are the re...
Fri, 15 Feb, 2019 at 12:42 PM
All codes will be delivered directly into your OffGamers account once your purchase has been completed. To locate your code, please visit your Buy Histo...
Mon, 4 Nov, 2019 at 1:43 PM
All online purchases made requires to go through our verification process. This will usually take between 5 minutes to 24 hours time. Once the order has bee...
Thu, 15 Nov, 2018 at 5:09 PM
Kindly write in to us at reseller@my.offgamers.com if you wish to purchase in bulk. You can also sign up through our Reseller program if you intend to make ...
Tue, 3 Sep, 2019 at 2:42 PM