FAQ
One-Time Password (OTP)
You may find our Live Chat Support/FAQ at the bottom right "Need Help?" as shown in the image below: Click on the Support tab as shown in...
Fri, 18 Aug, 2023 at 3:23 PM
We recommend you to check out of Payment Guide page for the full list of supported payment option. You may also write in to us at support@offgamers.com for ...
Wed, 18 Jul, 2018 at 12:51 PM
Purchase verification usually involves from our end with the payment services used for your purchase. However, we will sometime require further verification...
Thu, 15 Nov, 2018 at 5:10 PM
Rebate points will be given to buyers in the form of OffGamers Points, depending on the product. Customers will be able to redeem their OffGamers Points int...
Wed, 4 Nov, 2020 at 9:58 AM
Please refrain from viewing the code if you realize that you have purchased the wrong product, and submit a complaint form through order page for assistance...
Wed, 27 Mar, 2019 at 2:53 PM
Your refund request varies, depending on the current status of your purchase: Pending status (No payment): You may cancel the pending order through our ...
Thu, 15 Nov, 2018 at 5:16 PM
Currently, we are only interested to purchase in bulk. You can write to us at biz@offgamers.com if you would like to become our supplier.
Wed, 18 Jul, 2018 at 5:45 PM
Sorry but we are unable to support multiple product checkout due to technical reasons. We highly recommend buying and using store credits to save on process...
Wed, 18 Jul, 2018 at 6:02 PM
PayPal will request certain information when you register for an account with PayPal. In order to get verified status, you will need to add either a bank ac...
Mon, 30 Nov, 2020 at 12:39 PM