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Getting Started
15
How to sign up an account?
How to sign-up for an OffGamers account after using Facebook Connect for first time login?
Membership Tier System
Account Security
How do I change my old mobile number to a new mobile number?
View all 15
Purchase
14
Handling fees payment details
What happens if my order is under Pending status?
Pending orders, why does it occur? What are the reasons?
How do I check the status of my order?
I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?
View all 14
Code Redemption
245
Battle.net Gift Card Redeem Guide
iTunes Gift Card Redemption Guide
Xbox Live
Playstation Network
Runescape 3 (Global)
View all 245
Store Credit
2
How to top up OffGamers Store Credits
What is OffGamers Store Credits
OffGamers Points
7
How does OffGamers Points work?
When am I able to use my OffGamers Points?
If I attempt to redeem OffGamers Points to Store Credits, will it be converted instantly?
Who is eligible to benefit from the OffGamers loyalty scheme?
How do i monitor/redeem OffGamers Points from the OffGamers loyalty Scheme?
View all 7
FAQ
29
Will there be additional charges if I were to make payments via Bank or Wire transfer ?
My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
Pending orders, what can I do ?
How do I check the status of my order?
How do I know if my order has been processed ?
View all 29
OffGamers Device Pin
9
Overview of OffGamers Device pin
Why do I need a OffGamers Device pin?
Is there a limit to the number of device that can be authorised?
What do I do if i do not receive the Device pin email?
Is OffGamers the only site to implement this security feature?
View all 9
Policy & Disclaimer
4
Return Policy & Disclaimer
条例与免责声明
Kebijakan dan Sangkalan
Refund and Exchange Policy & Disclaimer
Technical Solution
5
How to get DNS record
How to get Ping Time
How to get Traceroute Result
How to report a production website issue?
How to remove individual cookies
Channel
1
How to sign up to become a Channel?
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