Getting Started 15

• How to sign up an account?
• How to sign-up for an OffGamers account after using Facebook Connect for first time login?
• Membership Tier System
• Account Security
• How do I change my old mobile number to a new mobile number?

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Purchase 14

• Handling fees payment details
• What happens if my order is under Pending status?
• Pending orders, why does it occur? What are the reasons?
• How do I check the status of my order?
• I am unable to locate a payment gateway in the checkout page, how can I search other payment gateway options ?

View all 14

Code Redemption 245

• Battle.net Gift Card Redeem Guide
• iTunes Gift Card Redemption Guide
• Xbox Live
• Playstation Network
• Runescape 3 (Global)

View all 245

Store Credit 2

• How to top up OffGamers Store Credits
• What is OffGamers Store Credits

OffGamers Points 7

• How does OffGamers Points work?
• When am I able to use my OffGamers Points?
• If I attempt to redeem OffGamers Points to Store Credits, will it be converted instantly?
• Who is eligible to benefit from the OffGamers loyalty scheme?
• How do i monitor/redeem OffGamers Points from the OffGamers loyalty Scheme?

View all 7

FAQ 29

• Will there be additional charges if I were to make payments via Bank or Wire transfer ?
• My order status shown as refunded but I have yet to receive the refund in my bank account, what can I do?
• Pending orders, what can I do ?
• How do I check the status of my order?
• How do I know if my order has been processed ?

View all 29

OffGamers Device Pin 9

• Overview of OffGamers Device pin
• Why do I need a OffGamers Device pin?
• Is there a limit to the number of device that can be authorised?
• What do I do if i do not receive the Device pin email?
• Is OffGamers the only site to implement this security feature?

View all 9

Policy & Disclaimer 4

• Return Policy & Disclaimer
• 条例与免责声明
• Kebijakan dan Sangkalan
• Refund and Exchange Policy & Disclaimer

Technical Solution 5

• How to get DNS record
• How to get Ping Time
• How to get Traceroute Result
• How to report a production website issue?
• How to remove individual cookies

Channel 1

• How to sign up to become a Channel?

入门须知 9

• 会员等级状态提升
• 我忘记密码了，怎么办？
• 如何编辑我的账户信息?
• 如何更改我的OffGamers账户邮箱地址？
• 如何将我的旧手机号码更换为新的手机号码？

View all 9

购买 10

• 如何购买Multi Game Card?
• 为什么我的订单是在Pending状态？
• 为什么会出现Pending状态的订单，究竟是什么原因？
• 我付款以后，浏览器又跳回到付款选择页面,请问这怎么回事？
• 处理费付款资料

View all 10

兑换代码 141

• 暴雪战网礼品卡兑换指南
• Steam Wallet Card
• iTunes礼品卡兑换指南
• Playstation Network
• MyCard

View all 141

代金券 3

• 如何充值代金券？
• 如何使用代金券？
• 什么是购物代金券

OffGamers Points 7

• 谁有资格在OffGamers忠诚度计划中受益
• OffGamers Points是如何计算的？
• OffGamers的忠诚计划我如何监控/兑换OffGamers Points？
• 我何时才能使用OffGamers Points？
• 为什么我的订单没有收到OffGamers Points？

View all 7

常问问题 20

• Pending状态的订单，OffGamers会进行哪些检查？
• 为什么会出现Pending状态的订单，是什么原因造成的？
• 如何检查我的订单状态？
• 可以为我取消Pending状态的订单吗？
• 如何知道我的订单是否已经处理？

View all 20

Shasso设备PIN码 9

• 设备PIN码概述
• 为什么我需要Shasso设备PIN码?
• Shasso设备PIN码多长时间到期？
• 有限制授权的设备数量吗？
• 如果我没有收到Shasso设备PIN码的电子邮件，我该怎么办？

View all 9

政策和免责声明 1

• 退款与对换政策

技术方案 5

• 如何获得DNS信息
• 如何获得Ping值
• 如何获得路由跟踪结果
• 如何提交关于网站的连接问题
• 如何清理浏览器cookies

渠道 1

• 如何注册成为分销商？